Terms of service
GENERAL TERMS AND CONDITIONS
1. Company Information
BO&NA
CHE-259.363.392
Boris Bozic & Tatjana Righes
Höglerstrasse 2,
8600 Zurich, Switzerland
info@boandna.com
2. Taxes, VAT, and Customs Charges
Pricing Information
All prices displayed on our website do not include any applicable taxes, VAT, customs charges, or other import fees.
International Orders
For shipments dispatched outside of Switzerland, you may be liable for import duties, VAT, or customs charges, contingent upon the regulations of your country. These fees are not factored into our product pricing or shipping costs and are the customer's responsibility.
Payment Obligations
When your order arrives in your country, customs authorities may impose these charges. It is important to note that any additional fees necessary for customs clearance must be settled directly with the appropriate customs or tax authorities.
Delays in Customs Clearance
International shipments may experience delays due to customs clearance procedures. While we strive to facilitate a seamless delivery process, BO&NA cannot be held accountable for delays resulting from customs.
Assistance Contact
For inquiries regarding potential import fees, we advise reaching out to your local customs office for comprehensive information on any applicable charges.
3. Ordering and Payment Process
Customers can order products through the website.
Payments are processed through secure methods specified on the website.
4. Delivery and Returns
Products from Printify are shipped by Printify, and returns must comply with Printify's policies.
In-house products like candles and stickers are non-returnable, or an error occurred from us, For more read Receive & Return.
Customers in Switzerland are entitled to return their orders within 14 days, provided that the package is in its original and undamaged state.
5. Intellectual Property
Intellectual property, including the logo is the exclusive ownership of BO&NA.
All artistic creations including photographs, bee designs, stickers, gift cards, logos etc. are the property of BO&NA with all legal rights reserved.
6. Privacy and Cookies
Customer information is treated with utmost confidentiality, adhering to our comprehensive Privacy Policy.
Cookies are utilized for enhanced user experience; details can be found in our Privacy Policy.
7. Legal System and Changes
The applicable legal system is Switzerland. Changes to the T&C will be clearly announced on the website's homepage.
8. User Responsibilities
Users are responsible for providing accurate information during the order process and complying with all applicable laws.
9. Exclusion of Liability
BO&NA shall not be held responsible for any indirect, incidental, or consequential damages resulting from the utilization of our services or products.
10. Dispute Settlement
Disagreements will be settled through arbitration or mediation in Zurich, Switzerland.
11. Links to Third Parties
BO&NA does not take responsibility for the content or actions of third-party websites linked on our platform.
12. Alteration of Services
The right to modify or discontinue services is reserved by us at any given time, with or without prior notice.
13. Service Termination
Under specific circumstances, BO&NA reserves the right to suspend or terminate a customer's access to services.
14. Compensation
By agreeing to the ToS, users commit to indemnify and absolve BO&NA from any claims, losses, or damages resulting from their violation of the terms.
15. Severability Clause
Should any provision within these ToS be deemed invalid or unenforceable, the remaining provisions will remain in full force.
16. Force Majeure Event
BO&NA cannot be held accountable for the inability to fulfill obligations due to uncontrollable events (e.g., natural disasters, labor strikes, etc.).
17. General product safety regulation (GPSR)
GPSR information:
HONSON VENTURES LIMITED, gpsr@honsonventures.com, 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY
